FAQ
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At CYA, we’re a growing startup dedicated to ensuring every detail of your experience is as thoughtful as our designs. We take great care in preparing your order, and while we aim to deliver your knickers as quickly as possible, please allow approximately 5 business days for delivery.
We’re constantly working to streamline our processes and shorten wait times, because we know how excited you are to try your perfectly fitting undies!
Thank you for supporting a small and growing startup business that puts your comfort first.
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As we are a new brand focused on prioritizing your experience, we strongly believe in feedback that will help us continue to refine our current prototype design.
So if the fit really does not work for your body, we accept returns within 30 days for a full refund, minus any return shipping cost, and look forward to receiving your feedback on how we could improve the design to fit you better.
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Product:
Our statement brief design for ultimate comfort. It is made of sustainable, soft and breathable fabric, offers full coverage, is mid-waist and has a comfortable wide waist band - fitted but not constraining. It’s your future go-to undie for your busy day.
Sizing:
We are revolutionizing underwear with a new, closest-fit sizing system just for undies, by bringing Bra Sizing to underwear.
Rather than just a Small, Medium or Large, with CYA you can pick from one of 50 sizes we currently offer and you will now know if your bottom is a 32B, a 33F, or a 35C. This is based on your waist and hip measurements (just like with bras - duh!),
We are bringing the tried and tested sizing system from your top to your bottom. Our methodology means that our briefs will hug your body in all the right places and fit you like a glove.
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For an questions or issues please contact us at contact@cyashop.com